Personal Information You Provide

When you engage with VoltaraBlaze, we collect information you voluntarily share with us. This helps us understand your business needs and provide tailored SEO content strategy services.

• Contact Details: Name, email address, phone number, business address
• Business Information: Company name, industry sector, website URL, current marketing challenges
• Project Specifications: Content goals, target audience details, preferred communication methods
• Communication Records: Email exchanges, meeting notes, project feedback

Automatically Collected Information

Our website automatically gathers certain technical information to improve your browsing experience and help us understand how our services are accessed.

Service Delivery

• Creating customized content strategies based on your business objectives
• Conducting SEO analysis and competitive research for your industry
• Communicating project updates and seeking your input on deliverables
• Providing ongoing support and answering your questions about our recommendations

Business Operations

We also use collected information for legitimate business purposes including invoice processing, performance analysis, and service improvement. This helps us maintain high-quality service delivery while protecting your interests.

Limited Third-Party Access

• SEO Tools & Analytics: We use professional SEO software that may process your website data for analysis purposes
• Cloud Storage Providers: Project files and communications are stored securely with encrypted cloud services
• Payment Processors: Financial information is handled exclusively by certified payment service providers
• Legal Requirements: We may disclose information when required by Taiwan courts or regulatory authorities

Data Processing Agreements

All third-party service providers we work with have signed comprehensive data processing agreements. These contracts ensure your information receives the same level of protection whether it's in our hands or theirs.

Access & Review

Request a copy of all personal information we hold about you. We'll provide this within 30 days, including details about how we've used your data and who we've shared it with.

Correction & Updates

Found an error in your information? We'll correct it promptly. You can update your contact details, business information, or communication preferences at any time by reaching out to our team.

Deletion Requests

You can request deletion of your personal data, though we may need to retain certain information for legal or business purposes. We'll explain what can be deleted and what must be kept, along with our reasons.

Technical Safeguards

• 256-bit SSL encryption for all data transmission
• Regular security audits and penetration testing
• Multi-factor authentication for team access
• Automated backup systems with encryption at rest
• Network firewalls and intrusion detection systems

Access Controls

Only team members who need access to your information for service delivery can view your data. We maintain detailed logs of who accesses what information and when, ensuring accountability at every step.

Incident Response

Should a security incident occur, we'll notify you within 72 hours and take immediate action to minimize any impact. Our response plan includes containment, investigation, and prevention of future occurrences.

Local Data Processing

Your personal data is primarily processed within Taiwan using local service providers where possible. When international transfers are necessary, we ensure adequate protection measures are in place.

Regulatory Cooperation

We cooperate fully with Taiwan's privacy authorities and maintain registration with relevant regulatory bodies as required. Our privacy practices are regularly reviewed to ensure ongoing compliance.

Retention Periods

• Active Client Data: Maintained throughout our business relationship plus 3 years
• Financial Records: 7 years as required by Taiwan tax law
• Marketing Communications: Until you opt out or request deletion
• Website Analytics: 18 months maximum
• Support Communications: 2 years for service quality purposes